Our client, a tier 3 bank seeks to hire a Branch Manager. He/she will be responsible for managing the branch to achieve growth and profitability through sales and business development activities, best in class customer service to customers to maximize relationship building so as to achieve the bank strategy to “grow market share by building our reputation as an efficient, innovative and customer centric enterprise bank”
JOB PURPOSE STATEMENT / POSITION OBJECTIVE
To develop, manage and implement branch and annual business growth planfor both deposits and lending.
To manage staff and implement polices related to the bank.
Develop and implement branch annual business growth plan (deposits & lending)
Maximize incomecollection streams to achieve targets set for each income stream.
Ensure all revenue due to the bank is duly collected with zero income leakage.
Manage operational costs within budget.
Budget preparation and monitoring to ensure availability of adequate resources to optimize branch business operations.
Efficient maintenance and optimum use of bank resources and assets.
KEY RESPONSIBILITIES
Ensure branch services meet organizations operational and service delivery standards.
Ensure budgets and revenue collection are made according to the budget estimates.
Develop and implement branch annualbusiness growth plan (deposits & lending).
Maximize income collection streams to achieve set targets set for each income stream
Ensure all revenue due to the bank is duly collected with zero income leakage.
Manage operational costs within budget.
Budget preparation and monitoring toensure availability of adequate resources to optimize branch business operations.
Efficient maintenance and optimum use of bank resources and assets.
Operational Roles
Oversee day to day office administration-opening/closing/arming/disarming
Joint custodian of safe and vault
Maintain checks and controls for all areas of responsibility to ensure operational standards are in place all the time
Ensure efficient quality customer service delivery in all departments within the branch
Signing vouchers and authorization of all batches/limits with appropriate approvals
Ensure security of bank assets
Authorization of new accounts and closure of accounts
Supervision of branch staff
Submission of returns/statements
Authorization of expenditure vouchers
Custody of documentary collection
Custody of loan documents
Safe custody of daily vouchers
Counter signing of all letters/communication from the branch both internally and externally
POSITION DIMENSIONS
Maintain profitability of the branch to agreed targets
Ensure accounts opened at the branch are operations and have a set target agreed during budget approvals.
MONETARY RESPONSIBILITY
Approve spending as per approval limits (if any)
Joint custodian of safe and vault
WORKING RELATIONSHIPS
Key stakeholders that the position holder will need to liaise/work with to be successful in this role:
Internal
Entity Relationship Frequency
Credit Administrators, Head of credit, Head office Corporate, HR, Treasury C.E.O
Work efficiency, Branch Management staff management Customer relationship Daily
Operations Managing day to day operational matters Daily
IT Ensure systems are running smoothly Daily
Branch staff- Training, mentoring, and coaching. Daily
External
Bank approved
Lawyers
Charge documents process -Credit constantly
Approved Insurance co. Insure loans constantly
County and National governments
Security of the bank and customers
Provision of license
Periodically
Approved valuers Valuation reports constantly
KEY CHALLENGES/ANTICIPATED CHANGES
Changes in marketing dynamics
Political changes
CBK regulations
CANDIDATE SPECIFICATIONS
Minimum Bachelors’ degree from a reputable university. Master’s degree/ other professional qualification will be an added advantage.
Over 10 years is banking and business management
Candidates born and raised in Mombasa will be highly desirable.
Skills & Knowledge: Bank Management; Credit; Budget Preparations; Customer Service; Public Relations
Personal Attributes: Integrity; Good communication skills; Good Conduct; Courteous
Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time telephone number to the email address jobshag@hcsaffiliatesgroup.com with Branch Manager-Mombasa on the Subject line. Candidates MUST indicate their Current and Expected salaries. Due to the high volume of applications, we will only respond to shortlisted candidates
Apply via :
jobshag@hcsaffiliatesgroup.com
