Job Description:
Supervising Team Members: Leading and overseeing the daily activities of the team, ensuring that all tasks are completed efficiently and to a high standard.
Training and Development: Providing training, guidance, and support to team members to enhance their skills and performance.
Performance Management: Monitoring and evaluating team performance, providing constructive feedback, and conducting performance reviews.
Process Improvement: Identifying opportunities to improve processes and workflows within the Business Development department to increase efficiency and effectiveness.
Customer Service Excellence: Ensuring that the team delivers exceptional service to our clients, addressing any issues or concerns promptly and professionally.
Reporting and Analysis: Preparing reports on team performance, sales metrics, and other relevant data to inform management decisions.
Qualifications:
A Bachelor’s degree in Business Administration, Management, or a related field. Some positions may consider equivalent experience in lieu of a degree.
Proven experience in a leadership or supervisory role, typically 2-5 years, in a similar role
Strong leadership and management skills, including the ability to motivate and guide a team.
Excellent communication and interpersonal skills to effectively interact with team members and other stakeholders.
Problem-solving and decision-making abilities.
Organizational and time-management skills to manage multiple tasks and deadlines.
Proficiency in relevant software and tools (e.g., project management software, CRM systems).
Ability to work well under pressure and in a fast-paced environment.
Adaptability and flexibility to manage change.
Strong ethical standards and integrity.
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