The Role:
We are looking for a self-driven and results-oriented Sales and marketing intern who will help Numida convert potential clients into successful loan applicants. This position will report to the Field Sales Team Leader. This role is reserved for someone who is highly energetic, self-motivated, able to work independently, and willing to go the extra mile to achieve their targets.
Your Responsibilities:
Capture 25+ business owners’ details on a daily basis; make them aware of Numida’s offerings
Meet individual and your team’s sales targets
Create a systematic plan to help you achieve daily targets
Help potential customers download the app and walk them through the application process if they request support
Develop calling lists for potential customers who are not willing to borrow immediately but might be interested in the future
Be the ears of Numida in the field; report back any relevant findings to your supervisor and, in critical cases, to the broader Numida eam
Skills & Qualifications:
BS/BA degree in Sales and Marketing, any business course or relevant field. Diploma + Prior field sales experience is acceptable.
1+ Years, of prior experience in a sales or marketing role is preferred, but not compulsory
Proficient in computer and mobile technology – you are experienced with Android apps and desktop productivity software like Google Drive, Google Sheets, Google Docs, etc.
Verbal and written fluency in English and Kiswahili is an added advantage
Ability to provide customer support using professional and clear language
Knowledge about and practical experience with the principles of great customer care, and superb etiquette
Exceptional organizational skills and attention to detail
Excellent interpersonal skills and high levels of empathy – you are patient enough to truly listen to and understand the needs and wants of Numida’s users, and can address their questions or concerns.
Who You Are:
A believer that small business growth in Kenya will drive community development and wide-scale economic improvement
A highly productive, results-oriented, self-driven individual committed to excellence
A street-smart individual who can speak confidently with business owners in Kenya
A balanced planner and doer who can manage a heavy workload effectively
A fast learner who is entrepreneurial in spirit and can balance both growth and risk management priorities
A team player with the humility to ask for help when needed and to accept feedback to rapidly iterate on your work
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