Job Summary
The Technical Manager will be responsible for overseeing projects, managing teams, and aligning technical initiatives with our business. He/She will work collaboratively with clients and various stakeholders within the company to ensure service delivery in an efficient and timely manner.
Duties and Responsibilities
Plan, organize and manage all technical projects and ensure successful completion within the budgeted profit margins and set timelines.
Identify opportunities for process improvement and innovation, fostering a culture of continuous learning within the team.
Utilize deep technical knowledge to make informed decisions, provide guidance, and solve complex technical challenges.
Collaborate with cross-functional teams to align technical strategies with overall business goals.
Ensure technological innovation strategies and processes are in place to meet business objectives and needs in terms of price, service quality and delivery target.
Ensure quality service delivery to the existing client base to generate more revenue and increase customer satisfaction.
Monitor system for repeat visit for same problems and addressing the same with the supervisor for permanent solution.
Develop and implement strategies on increasing revenues.
Support the sales team through constantly identifying opportunities for new value creation technological products.
Monitor and generate report for the manager for non-confirming installation for further action and ensuring installations are trouble free.
Manage resources efficiently, including hardware, software, and personnel, to maximize productivity.
Timely report generation and submission to respective clients
Communicate effectively with both technical and non-technical stakeholders, presenting project updates and proposals clearly.
Stay current with industry trends and technological advancements to drive strategic technical decisions.
Minimum Requirements and Competencies
Bachelor’s or Master’s degree in a relevant technical field is required.
A minimum of eight years in the technical field with the ability to align technical initiatives with business goals.
Proven leadership experience, with excellent organizational and interpersonal skills.
Well-rounded knowledge in the security industry with excellent customer service.
Proficiency in project management methodologies and tools.
Exceptional communication skills for conveying technical concepts to diverse audiences
Interested candidates should send their comprehensive CV and academic credentials to https://airtable.com/appmw1G3kZCgrsFbY/shrxEAgG2S1xV4cLQ indicating on the email subject the position they are applying for by 30th September, 2024. Kindly note only shortlisted candidates will be contacted.
Apply via :
airtable.com
