The Deposit Mobilization Relationship Officer will be responsible for developing and implementing strategies to attract and retain new deposit customers, ensuring sustained deposit growth. The role involves building and maintaining strong relationships with clients, understanding their financial needs, and providing tailored banking solutions to meet those needs.
Key Responsibilities
Client Acquisition and Relationship Management
Develop and implement strategies to attract new deposit customers, including individuals, businesses, and corporate clients
Build strong relationships with existing and prospective customers to understand their banking needs and offer suitable deposit products
Manage and grow the deposit portfolio by increasing the bank’s customer base through networking, marketing campaigns, and referrals
Deposit Mobilization
Drive the achievement of deposit growth targets through structured and strategic deposit mobilization efforts
Educate customers on the benefits of the bank’s savings, current, and fixed deposit products
Provide advisory services to clients on deposit options that best suit their financial needs and goals
Business Development
Conduct market research to identify potential clients and explore new business opportunities
Attend networking events, seminars, and other promotional activities to promote the bank’s deposit products
Collaborate with the marketing and product development teams to design and implement campaigns to attract deposits
Cross-Selling
Identify opportunities for cross-selling other banking services (loans, investments, insurance, etc.) to deposit clients
Partner with other departments to enhance the overall customer experience and maximize product offerings
Customer Service
Ensure a high standard of customer service is maintained at all times, addressing client queries and resolving issues promptly
Monitor customer feedback and work towards improving the customer experience
Reporting and Analysis
Prepare regular reports on deposit growth, client acquisition, and market trends
Analyze customer feedback and market conditions to develop strategies for deposit mobilization
Compliance and Risk Management
Ensure adherence to the bank’s policies, procedures, and compliance regulations in all deposit mobilization activities
Monitor and mitigate risks related to deposit growth and customer relationships
Qualifications And Skills
Bachelor’s degree in Finance, Business Administration, Marketing, or a related field
Proven experience in deposit mobilization, business development, or relationship management, preferably in the banking or financial services industry
Strong knowledge of deposit products, banking services, and financial markets
Excellent communication, negotiation, and interpersonal skills
Ability to work under pressure and meet deposit targets
Strong organizational and time management skills
Proficiency in MS Office and banking software
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