JOB PURPOSE:
The jobholder is responsible for ensuring property & motor vehicle inspection and valuation are conducted with high standard and factual and company is able to use reliable information for risk assessment and underwriting profitable business.
PRINCIPAL ACCOUNTASBILITIES:
Motor Vehicle Inspection and Valuation
Carry out property valuation for newand existing risks
Collect information for risk survey purposes and compile reports together with the valuation report
Appoint external Valuers where need be for complex risks
Allocate adequate values reflective of property condition, and underwriting recommendations thereof.
Prepare reports for valuation carried out and upload in the system
Regular advise to underwriting department on New, Unique and Rare property risks in the market and cost implication in the risk underwriting
Look out and communicate fraud indicators to the Underwriters
Improved Turnaround Time on Service Delivery
Ensure valuations are done and reports completed within stipulated timelines
Ensure property valuation register in the system is always updated
Ensure reports are dispatched to the clients within set timelines
Maintain updated valuation dispatch register
Ensure service providers comply with the signed SLA’s with PACIS
Liaise with external service provider and ensure weekly submission of reports in adherence to the guidelines.
Address all valuation complains and handle appropriately to completion.
Call for relevant documentation for valuation purposes where necessary
Any other duty assigned from time to time.
Customer Service Role
Monitoring client’s queries and ensuring they are addressed, and correct quotation are provided within the set timelines and authority levels.
Follow up on value updating in the system and keep update register.
Collect and provide any insurance information required by clients during property valuation.
On a need basis carry out client visit with intermediaries for technical support and presentation.
RELATIONSHIPS:
Reporting to: Senior Valuations Officer
Reporting toJob Holder: None
Other Contacts:
Within the Company: All other departments
Outside the Company:
Insurance Associations.
Intermediaries – Brokers, Independent agents and Banks
Individual clients
KNOWLEDGE AND EXPERIENCE (Qualifications)
Minimum Academic Qualifications
‘Bachelor of Property and Real Estate, or Bachelor of Property/ land Economics.
Professional Qualifications/ Bond
‘A certificate in Surveyors Association in Kenya would be an added advantage
Experience:
Three (3) years relevant working experience
Knowledge
Understanding ofinsurance industry
SKILLS AND COMPETENCIES.
Customer Oriented
Interpersonal skills & Team player.
Problem solving
Creative thinking
Planning & organizational skills
Dependability
Ethical
Confidence
Tactical
Innovation
Analytical thinking
Apply via :
pacis.peopleshr.com
