Account Manager – Longtail

THE JOURNEY

Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews)
Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs
Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling)
Ensure that Partners are satisfied with Glovo and want to prosper with us (retention)
Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc.)
Improve Glovo’s revenue through commission renegotiation and selling assets
Understand, build action plans and follow up on churned and inactive partners
Improve operational efficiency of our partners by making sure we always deliver the best service to our customers

What You Will Bring To The Ride

At least 2 years of experience in high-performance account management or Business Consultancy
Currently pursuing a Bachelor in Business Administration, Marketing, Industrial Engineering or Public Relations is a plus. Preferably with experience in FMCG, food-hospitality or on-demand delivery industry
Comfortable working in a high growth and high-performance start-up with a fast pace
Computer literate; good knowledge of Google Docs and MS Office, Excel
Excellent English skills
Strong Commercial skills
Good communication and interpersonal skills
Project management skills, highly organized and detail-oriented
Problem solver, data-driven with an analytical approach

Apply via :

jobs.glovoapp.com