Key Areas of Responsibility
Clean and maintain areas of responsibility according to set standards and procedures.
Create visually appealing flower arrangements for hotel daily requirements.
Provide specialized design and floral expertise to plan, design and create floral arrangements for all events in the hotel eg: Wedding, functions, special events
Prepare bouquets for guests, lobby centerpieces and other flower arrangements as per hotel standard
Ensure that all designs meet hotel standards and meet or exceed guests expectations.
Ensure that all floral arrangements are within the allocated budget and deadlines are met for both hotels requirements and guest orders.
Ensure proper communication of project status, timelines and delivery information to guests, bookers, organizers and other departments.
All floral orders are updated on the register or sheets and appropriate sign off to be taken from guest or other departments.
Responsible for creating new floral recipes or floral designs.
Responsible for ordering flowers, floral products and monitor their arrivals with the vendors.
Responsible to monitor par stocks and make required requisitions.
Responsible for Sorting, organizing, cleaning and restock all supplies.
Ensure good relations with internal departments, clients and vendors to resolve issues.
Comply with hotel’s health, safety and hygiene policies.
Adhere to personnel grooming and hygiene standards
Attend meetings and training sessions as required
Take part in the Employee Engagement Survey to express areas for improvement.
Perform any other related duties assigned to him/her by the management
Qualifications and Experience
Diploma in Hospitality
Good organizational skills and self-discipline.
Good level of engagement with guests.
Previous experience in Housekeeping Operations is an asset.
Proficient knowledge of English (written & oral) is an asset.
Proven knowledge in floral arrangements
Must be well-presented and professionally groomed at all times
Additional Information
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
Working with a hotel rich in history and known for exemplary services while growing your career
Work and learn in a remote luxury property
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