Purpose for the Job
Manage key accounts and ensure business retention and organic growth.
Duties and Responsiblities
The duties and responsibilities are:
Business Retention
Relationship management with various client contacts.
Understand the client’s priorities.
Draw up and ensure implementation of the client promise plan.
Ensure client annual service plan is in place and adhered to.
Carrier Management
Seek appropriate wordings.
Develop service level agreements.
Ensure clients are placed with secure carriers.
Operational
Invoicing and collection of underwriter endorsements.
Issue policy documents to clients.
Audit policy documents to ensure they reflect the client’s expectations.
Grow accounts organically.
Claims Management.
Support sales team.
Key Result Areas
The accountability areas are as follows;
Quality Service & relationship management.
100% Business Retention.
Debt Management.
Key Competencies
Knowledge And Skills Required
Organizational and analytical skills
Excellent communication skills.
Persuasion skills.
Five (5) years of experience in general insurance
Professional and Academic Qualifications
Bachelor’s degree in business.
Diploma in Insurance
Apply via :
hr.minet.co.ke
