Key Responsibilities
Manage and enhance the performance of our online store, ensuring it operates as efficiently as a physical store.
Oversee online traffic, drive promotions, and develop strategies to convert visits into sales.
Lead a small team, including managing WhatsApp channels for customer interactions.
Report directly to the Commercial Manager and work closely with the CEO and Head of Marketing.
Develop and execute strategies for achieving sales targets and managing KPIs.
Structure the website for optimal customer conversion from visit to checkout.
Head up sales efforts digitally and manage the online sales channel effectively.
Interact with stakeholders and manage relationships to ensure the success of the online store.
Requirements
Proven experience in e-commerce, with a strong understanding of online sales and digital marketing.
Preferably candidates with Retail Industry Experience.
Experience managing teams and online traffic.
Ability to structure and optimise websites for improved customer conversion rates.
Strong leadership skills with the ability to manage and motivate a team.
Excellent communication skills, both written and verbal.
Apply via :
www.robertwaltersafrica.com
