Qualifications
At least a Bachelor’s degree in marketing, social sciences, business administration, or its equivalent from a recognized university.
At least 4 years’ experience in Key Account management / and or customer support role.
Experience in managing and handling projects.
Knowledge of vendor management systems and tools.
Strong understanding of the fashion industry and market trends.
Critical-thinker and problem-solver.
Strong organizational skills and attention to detail.
Ability to work collaboratively with cross-functional teams.
Strong interpersonal and communication skills.
Tech Savvy.
Good time-management skills.
Ability to multitask.
Key Responsibilities
Developing and implementing a fully integrated vendor acquisition strategy
Developing and sustaining long-standing relationships with the platform vendors.
Ensuring technology tools and resources for managing vendors are fully operational and utilized, including 100% of vendors either directly integrated to platform, or using chosen vendor management app
Conducting research on available vendors to determine which vendors match our criteria for the platform
Continually monitoring sales trends to determine which products and categories are more popular than others, and updating the vendor acquisition strategy in line with this.
Conducting interviews with new vendors and informing approved vendors of their responsibilities and obligations and taking them through the onboarding process efficiently
Define strategies to drive revenue from offering value-added services to existing vendors
Work closely with commercial team to design and implement campaigns that drive incremental profitability and create brand awareness
Establishing, implementing and monitoring standards by which to assess the performance of vendors
Evaluating current vendor management processes and policies and identifying ways to improve them Develop, implement and track strategies and plans to increase revenue generated from existing vendors
Develop, implement and track strategies and plans to increase revenue generated from our “VIP” Vendors
Overseeing and evaluating the team’s ongoing training efforts.
Drive succession planning, pre-empting the need for and managing change as necessary.
Develop skills of the team – identify individual training needs as well as encouraging effective teamwork, giving recognition and praise wherever possible.
Deal with team performance issues promptly and appropriately, partnering with HR as necessary.
Curate,Handle and manage all vendor related projects
Essential Attributes
Ability to work in a fast-paced environment, deal with shifting priorities and adapt to rapid change. Ability to deliver against set objectives while working under pressure.
Strong team player and people manager – able to gain trust, respect and confidence quickly and effectively creatively, with an innovative thought process.
Strong internal/external stakeholder management skills.
Self-starter with the ability to work under minimal supervision and guidance
Decision making: Willingness and ability to make big picture decisions that are in the best interest of the entire company. Ability to appropriately review both quantitative and qualitative data and come to sound conclusions.
Enthusiasm / Attitude: Energy and determination to achieve results. Entrepreneurial, hands-on, motivated self-starter with high initiative and the ability to influence positively.
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