Responsibilities
Identify new business opportunities, generate leads, and establish contact with businesses that may be interested in our products or services through cold calling, email outreach, networking, and referrals
Follow up with leads and existing clients to provide more information, address concerns, and nurture the relationship
Manage the sales pipeline and progress, including updating CRM systems, tracking leads, and managing tasks and deadlines
Build and maintain strong relationships with new and existing clients
Act as the primary point of contact between the company and clients, addressing their inquiries and concerns promptly and professionally.
Develop and execute sales strategies to achieve annual sales goals and provide regular feedback to the Sales and Marketing Director on progress towards those goals
Attend and actively participate in regular sales meetings;
Work closely with the technical and support teams to ensure client services are delivered as promised.
Monitor service delivery and escalate any issues to ensure client satisfaction is achieved.
Handle administrative tasks related to sales efforts, such as preparing sales reports, proposals, and contracts
Maintain accurate and up-to-date records of client interactions and transactions.
Be updated on industry trends, market conditions, and competitive offerings.
Any other duties as assigned by the immediate manager
Requirements and Skills
Bachelor’s degree in business, sales, or related field (or equivalent training/experience)
Minimum 3 years of proven B2B sales experience, preferably in the technology sector
Ability to navigate basics of Office Suite (word/outlook/excel);
Strong verbal communication and interpersonal skills, with the ability to facilitate one-on-one meetings or presentations;
Strong computer skills and familiarity with basic CRM platforms;
Demonstrated analytical, relationship-building, communication, and negotiation skills with attention to detail;
Strong work ethic, out-going personality and competitive nature;
Strong sense of ambition, self-motivation and self-discipline;
Ability to create trust, build relationships, and close deals.
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