Medical Trainer & Compliance officer Customer Service Agent – Travel Document Unit

Brief Description
Job Purpose Statement: The overall purpose of this role is to ensure compliance to legal and regulatory requirements by providing training on applicable aviation health matters across KQ organization and leverage this niche to grow external client base and revenues. Build hands on skills and competence for the medical team while ensuring compliance to regulatory matters and internal safety audits. S/he will be expected to maintain her clinical skills at Pride or our clinics to ensure applicability
Detailed Description

Clinic Operations and Training Audit
Medical trainer will be expected to   spend 15% of his time on the medical shop floor at JKIA and Pride Clinic to provide clinic care and keep himself abreast with evidence based clinical practice and audit aviation health practices on the shop floor
Continuously embrace current technology to develop e-learning medical platforms as applicable
Carry out evaluation of AVMED training practices

Training Delivery and Outcome

Carry out the Pride academy regulatory annual training plans including evaluation and examinations, training reports and certification.
Analyze medical training needs across the airline and design and implement training plan.
Prepare learning materials to ensure effective delivery of training.
Delivery of training of identified organizational staff and partners within the KQ ecosystem.
Keeping inventory of training materials and servicing of equipment.
Evaluate impact of knowledge transfer.

 Compliance

Compliance with aviation regulatory training requirements and industry standards.
Ensure compliance to KCAA, ICAO,IATA, DOSH, Ministry of health and professional boards/councils’ statutes through implementation of standards and requirements across the organization.
Prepare for and participate in internal and external training and safety audits.
Ensure tracking and closure of aviation medical incidents 
Review, update and present manuals and SOPs for approval.
Carry out annual occupational health checks across the business as per DOSH 

 Revenue

S/he is expected to grow medical training business on aviation related health matters from the industry
Grow Revenue workstream as per budget planning for training on aviation health matters.
Identify and grow new product portfolio with new business partners
% crew /staff trained on relevant aviation health matters (IATA Compliance)
KQ organization wide First Aid Training
Skills and competence training for medical staff;

 Compliance

KQ Occupational Health certification for OSHA 2007
Ensure Implementation and implementation of OH elements of OSHA 2007
Develop and document training manuals, SOPs , MOMS
Monitors and ensures training and implementation of new standards

 Revenue

Grow Revenue workstream for training on aviation health matters
Identify and grow new product portfolio with new business partners

Job Requirements

At least a Higher Diploma in Clinical field with valid practice license
BLS,ATLS / ACLS; AHA certified Emergency Care Instructor
Instructional Technique; Instructional design; e-learning expertise;
Minimum 5 years clinical care
At least 2 years work within the aviation health sector; 3 years training experience in medical and manual development OSH certification F
First aid training certification
 KCAA training certification
Deep insight of the aviation sector

Additional Details

Aviation Business Acumen and insight as well as experience in the aviation sector
Auditing and Risk Assessment Skills
MS Office proficiency
Excellent communication (both written and presentation) skills

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