Responsibilities
Keep track of assigned accounts to identify outstanding debts
Plan course of action to recover outstanding payments
Locate and contact debtors to inquire of their payment status
Negotiate payoff deadlines or payment plans
Handle questions or complaints
Investigate and resolve discrepancies
Create trust relationships with debtors when possible to avoid future issues
Update account status and database regularly
Requirements and skills
Proven experience as debt collector
Experience in working with targets and tight deadlines
Knowledge of relevant legal requirements
Working knowledge of MS Office and databases
Excellent communication and people skills
Apt in negotiating and persuading
Ability to be polite and compassionate without lacking confidence
High school diploma is preferred
Interested and qualified candidates should forward their CV to: careers@finleyltd.com using the position as subject of email.
Apply via :
careers@finleyltd.com
