Commercial Performance
Oversee and implement the commercial policy agreed for the store pricing
Oversee the products assortment in the section
Negotiate internal promotions with suppliers to enforce the image of discount inside the section (Promo-Book)
Monitor the NPS in the section work on improving areas that needs development.
Merchandise and Stock Management
Provide input on the price image and freshness image
Ensure proper stock management (Preparing stock reports, stock value, control out of stock, stock replenishment orders and merchandise deliveries)
Oversee and implement initiatives to ensure lowest waste and shrinkage ratio and control waste items report
Control orders and follow up on deliveries
Identify slow moving items and stock depreciation in order to help push their sales before expiry, if applicable
Maintain the goods in the designated areas and keep them in good condition
Manage and control displays to ensure correct pricing and Plano-gram is implemented at all times
Control merchandisers’ attendance and performance
Store Service Functions
Enforce safety, health and security rules as per internal standards and external rules and regulations
Ensure the implementation of the security and hygiene procedures for assets and employees in the section
Ensure the team is delivering excellent customer service when answering questions and promoting sales
Enforce the application and protection of company’s “Know-How”
Attend to customers when they need support and offer solutions
Human Capital Responsibilities
Apply and follow MAF Retail’s Human Capital corporate policies and relevant procedures and instructions
Develop employee schedule for staff members in team
Monitor and observe sales personnel to ensure that they are working according to company rules and work protocols
Provide training and feedback to direct reports
Provide assistance to newly hired staff to make them understand the work and carry out their duties effectively
Intervene during special circumstances, such as customer complaints and issues, to ensure problems are resolved
Teach store personnel the importance of good customer relations and its impact on sales and company reputation
Motivate sales teams to meet their specific targets by emphasizing on working “better
Apply via :
careers.majidalfuttaim.com
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