ESSENTIAL FUNCTIONS & CORE COMPETENCIES
Regional Technology Leadership
Ensure all technology needs are met for the Africa based team, including by:
Arranging for the purchase and provision of team technology needs, including by configuring the appropriate software on each laptop,
Staying up to date with software improvements and making and implementing recommendations; and
Gauging and supplying for other technology needs for the team, including hotspots etc.
Securely manage and maintain technology equipment based in Nairobi
Maintain effective preventative policies and procedures
Serve as the point of contact for all IT related issues for Africa based team members, with the help of an external IT vendor
Secure external IT vendors as necessary to complement existing services
Global Technology Leadership
Serve as in house technology expert for global team in all technology (laptops, hotspots, software systems, including Slack, Google Drive and Zoom)
Train team on technology, whether improved usage of current technology, or new systems in collaboration with external IT vendor and NYC Office & Operations manager
Collaborate with NYC office manager to ensure smooth operations for global team
Regularly survey that external vendor meets staff expectations, supporting staff in creating tickets and escalating urgent issues
In partnership with NYC office & operations manager, serve as a liaison to an external technology service provider that assists the END Fund with technology maintenance and updates
Develop and implement recommendations around technology improvements to improve the experience and effectiveness of global team
Coordination with Culture & Talent and Finance & Administration regarding team technology needs
Data, AI & Cybersecurity – Global Team
Develop cybersecurity recommendations and lead implementation of recommendations
Lead implementation of data protection, processing and retention policies along with Head of Legal & global •Operations Train team on data and cybersecurity policies
Stay abreast of data and cybersecurity compliance issues in Kenya and globally
Suggest updates to the AI policy and train the team on AI proper usage
Innovation in Technology & Data
As this is a new position, proactively identify other organization needs related to data & technology, and recommend and implement best practices
Other duties as assigned or that come up in a rapidly evolving, flexible organization
Ideal Profile
At least 10 years relevant work experience
Completion of a formal certification program, training or degree related to data and/or technology
Excellent communication skills, especially when interacting with team members and external vendors
Self starter who knows how to work proactively and independently
Strong understanding of data management best practices and data security principles.
Experience working with a diverse data tools and technologies
Experience developing and implementing an organization wide strategy regarding technology needs
Enjoys teaching others and serving as a resource to others
Strong organizational skills and good judgment; self-motivator with the ability to coordinate, prioritize, and manage multiple activities and projects
Experience in PC and Mac operating systems
Experience training teams, or other relevant speaking experience in group settings
Expertise in Google Drive, Zoom, Slack, Microsoft and cloud-based products strongly preferred
Strong ability to learn new technology quickly
Experience managing multi-staged projects preferred
Strong collaborative team working experience
Flexibility, strong attention to detail, and ability to respond efficiently to requests
Excellent analytical and problem solving skills
Familiarity with working across different cultures
Ability to work in the office in Nairobi, as needed
Based in Nairobi, Kenya, with work authorization
Apply via :
theendfund.snaphunt.com
