ROLE SUMMARY
Join our dynamic team as a Benefits Specialist, where you will play a crucial role in verifying and investigating benefits with multiple insurance companies to ensure comprehensive coverage for patients. Your responsibilities will include managing patient and insurance data, initiating authorization inquiries, and providing timely follow-up on assigned tasks. This position offers a dynamic opportunity to contribute to our fast-paced, high-growth environment, where your organizational skills and attention to detail will be instrumental in optimizing our billing operations.
KEY RESPONSIBILITIES:
Conduct verification and benefit investigations with insurance companies, ensuring adherence to criteria and complete documentation.
Provide accurate and timely follow-up on assigned tasks, ensuring effective task management and completion.
Collaborate closely within a team to maintain a professional and efficient work environment.
Initiate genetic authorization inquiries to resolve reimbursement and coverage issues.
Manage, record, verify, and update patient and insurance data from various sources.
Perform other tasks involving data entry as necessary.
QUALIFICATIONS & REQUIREMENTS
At least 6 months of BPO experience (with knowledge of insurance policies, procedures, and healthcare billing processes).
Outstanding phone communication skills (Inbound & Outbound) experience from Call Center role.
Effective communicator with the ability to present information in a clear, concise manner
Understanding of medical terminology and medical insurance
1 year of medical eligibility and benefits screening and authorization experience preferred
Good in the English language both in speaking and in writing.
Flexible to accommodate different shift jobs including night shifts and must be staying within or ready to relocate to Kitengela, Athi River, or Mlolongo.
Interested candidates are invited to submit their CVs and a cover letter highlighting their relevant experience and skills to kenya@adec-innovations.com Or WhatsApp: +254 788 182380 Please mention “Benefit Specialist Application” in the subject line to reach us on or before the close of business on 10th July 2024.ADEC Kenya is committed to conducting business ethically in every country where we operate, we employ based on merit, opportunity, and by the Law. No one should pay or be requested to pay any money in kind for an opportunity available or promise of an opportunity within Adec-Kenya.
Apply via :
kenya@adec-innovations.com
