Airflo Limited is seeking to fill in the position of a Documentation Coordinator, to be based in our facility at JKIA, Nairobi. In this role, the position holder will be reporting to the Documentation Manager and will perform the following amongst other responsibilities:-
Overall purpose of the position
To Steer leadership within documentation department by Ensuring that documentation tasks are executed correctly with all necessary detail and timely; Shipment booking and planning, shipment registration and verification.
Key Tasks
Allocate task and ensure deadlines and targets are met
Effectively and efficiently allocate the manpower consistent with workload. Training and motivating staff in their tasks and assist where needed
Monitor and appraise daily KPI and shipment targets across all functions withing documentation
Plan and confirm with operations the shipment delivery, Plant Health Inspection and QC status and prioritize the tasks to their team to ensure the efficient completion of the documentation process they are currently supervising is carried out within set time lines
Plan and confirm the accuracy of all the necessary shipment documents at the various stages of documentation; acceptance, registration, preparation and processing as well as shipment manifesting, production of the HAWB, Customs entry registration, Pallet build up and MAWBS.
To ensure that all shipment flight documents (AWB, Manifests. Weight Docket) corresponds with the actual pallet/ULD weights and communicates the same with Operations, the airline and/or their GHA to ensure the completion is carried out within set time lines.
To ensure that all payments are done on time and updated onto C1 to avoid delays on release of shipments by customs for acceptance by GHA
To ensure all documents are filed per market and records kept well in case of claims by clients.
Takes all necessary corrective actions to ensure a smooth cargo operation and report any deviations from the laid down procedures (SOPs) to his superior verbally, followed by an e-mail in all cases
To confirm all shipment details are communicated to CNR, CNE and FWD entities
Daily check to ensure shipment and flight details are up-to-date in the C1
Ensure that the team are fully conversant with the current SOPS relating to the work processes in respect of the Documentation Team which is a yearly requirement
Enhance better working relationships with government agencies, KRA, KEPHIS, HCDA &KenTrade etc
Any other relevant duties as may be assigned by the Line manager where they are currently working or the management
Proficient in defining strategic goals and objectives,as well as developing key performance indicators for direct reports
Decision Making Authority
As delegated by the line manager, as per company procedures
Function/Market & Industry Knowledge / Business Acumen / Process working
Knowledge in freight forwarding and logistics
Knowledge in business process
Overall understanding of business processes and interdependencies
Knowledge about trends and challenges for the industry
Knowledge about market and competitors
Knowledge on how air/ocean/logistics/Supply Chain Management field
Skills & Competencies
Ability to foster the right attitude and approach to work Eg Professionalism and work relationship
Good customer relations
Strong communication skills
Ability to work independently in a fast-paced, constantly changing environment
A team player with exceptional people handling and a commitment to creating conducive and healthy working environment
Problem solving skills
Extremely self-motivated, confident, creative, disciplined, and with an attention to detail
Ability to cope with and handle stressful situations
Educational background / Work experience
Degree in Export Documentation or any other related filed.
Possession of a Diploma in IATA Forwarding and Customer relation course is an added advantage
Hands on experience of at least 2 (Two) years and above.
Possession of a driving license is an added advantage
Language Skills
Fluency in spoken and written English and Kiswahili
Computer Literacy
Good knowledge of Microsoft® Office Software (Excel®, Word, PowerPoint® and others)
KRA system
Cargo wise System
Qualified and interested candidates should send their application letter indicating their current/last salary and CV to human-resources.nbo@airfloltd.com on or before 30th June 2024. Only shortlisted candidates will be contacted.
Apply via :
human-resources.nbo@airfloltd.com
