Job Summary
To initiate actions and follow up payment/refund of claims to third party insurers.
Job Description
Receiving demand letters from the Third-party insurer where FAK clients are to blame and actioning as per the knock for agreement.
Appointment of service providers to handle Third Party recovery matters as per policy and maintenance of a register for such appointments.
Responding to advocates correspondence and ensuring up to date information is in each file.
Ensure recovery of matters where Third Party are to blame for a loss and update the register.
Triannual review of advocate status report and ensuring the files are up to date.
Ensuring payments of service providers are raised in good time, authorized and forwarded to Finance Department.
Preparing recovery reports & opinions.
Approving all recovery debits as per the approval limits
Reviewing the external advocates fees to ensure that the fee notes are raised as per remuneration order.
Attending court hearing on behalf of the FAK as and when required.
Ensure Status Reports from service providers are received as per the guidelines.
Prepare monthly reports and any other report that may be requested.
Education & Professional Qualification
Bachelor’s degree in insurance or a business related eld.
At least five (5) years of relevant experience in similar role.
Relevant insurance professionals or equivalent and hold membership in recognized insurance professional bodies.
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