The Communication Assistant supports communication strategies by managing social media, designing graphics, drafting content, and ensuring consistent messaging across departments for effective organizational branding.
Duties and responsibilities
Maintain HiH EA website and official social media platforms sites (Twitter, Facebook, Instagram, Flickr, YouTube etc) and keep them relevant, updated and interactive, while ensuring implementation of new emergent platforms.
Ensure that the content of website is appropriate and up to date.
Ensure interactive responses to partners and public in the social media.
Prepare and disseminate blogs, updates, photos features, stories etc.
Work in collaboration with the ICT team to improve website and keep it user friendly.
Draft and edit content for social media, newsletters, press releases, and other communication materials.
Develop visual content, including graphics and videos, for various platforms for the organization.
Create and coordinate content for social media campaigns and observances by organizing social media content that promotes HiH EA blogs, videos and media coverage on Twitter, Facebook, LinkedIn and Instagram
Conduct general social media planning, research, reporting, coordination and monitoring influencers, trending topics and tools as assigned.
Coordinate the writing, proof-reading, editing, and compilation of materials for internal communication, correspondence and publication by HiH EA.
Take and edit pictures, audio and video recording for documentation purposes and for sharing with partners and key stakeholders.
Facilitate the production of newsletters, IEC materials, publicity materials such as brochures, pamphlets, documentaries, annual reports and special publications etc as directed by management.
Assist in organizing donor meetings/forums.
Maintain an updated database of partners, donors and key stakeholders.
Assist with the preparation of internal communications, such as emails, memos, and announcements.
Coordinate documentation and publication that promote program implementation initiatives.
Provide support to staff in design and production of training and communication materials.
Facilitate documentation and dissemination of experiences, lessons, stories, best practices and case studies.
Maintain a system that capture appearances of reports on HiH EA program in the media and other publications.
Maintain structured storage of all data and information and carry out regular back-ups.
Keep proper documentation and manage a proper and easily retrievable filling system.
Assist with the preparation of internal communications, such as emails, memos, and announcements.
Coordinate with different departments to gather information and ensure consistent messaging.
Assist in planning and executing organizational events, including coordinating logistics creating promotional materials and providing on-site support during events as needed.
Spearhead the distribution of press releases and other public statements via various platforms and channels as and when required.
Handle public inquiries and feedback professionally and effectively.
Provide general administrative support including, preparations of standardized power point presentation templates for institutional use.
Assist in organizing donor meetings/forums
Collate and manage media inquiries.
Job Specifications
Bachelor’s degree in Mass Communication, Public Relations and/or Journalism.
Professional training in photography, videography, editing and publications.
At least 1 years’ experience in a media relations, public relations and communications in a busy organization in a similar position preferably an NGO.
Strong interpersonal, public relations, and negotiation skills.
Strong communication skills with strong command of English and Kiswahili languages
Ability to communicate technical information clearly and effectively to both technical and non-technical colleagues, and have excellent report writing skills
A strong team player and demonstrated ability to work effectively in a multi-disciplinary team setting.
Demonstrated ability in event planning and facilitation
Computer literacy in the use of MS Office Suite – Windows, Word, Excel, PowerPoint and Outlook, with practical experience in the use of electronic communications including email, internet, etc.
Adaptable and able to travel to diverse program sites and interact effectively with local communities.
Ability to work independently but consult as necessary and deliver results with minimum supervision and under pressure.
Results oriented and able to align production with measurable goals and outcomes.
Apply via :
handinhand-ea.org