JOB DESCRIPTION
Customer Service:
Greet customers warmly and assist them with their purchases.
Answer customer questions regarding products, pricing, and general inquiries
Transaction Management:
Process sales transactions accurately using the pharmacy’s system.
Accept payments in various forms (cash, M-Pesa, Visa cards).
Ensure all transactions are recorded and balanced at the end of each shift.
Administrative Support:
Assist in managing inventory by restocking shelves and checking expiry dates.
Maintain cleanliness and organization of the cashier area and pharmacy counter.
Compliance and Safety:
Adhere to pharmacy regulations and safety standards.
Follow procedures for handling and disposing of pharmaceutical waste and expired medications.
Maintain patient confidentiality and respect privacy guidelines.
Team Collaboration:
Work closely with pharmacists and pharmacy technicians to ensure efficient workflow.
Communicate effectively with colleagues to resolve customer issues and ensure customer satisfaction.
Participate in training programs to stay updated on pharmacy products and services.
Qualifications:
Diploma in Accounting or any other related field.
Previous experience in retail or customer service preferred.
Basic math skills and familiarity with handling cash transactions.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Knowledge of pharmaceutical terminology and products is an asset.
Apply via :
rangechem.co.ke
