Job Summary:
The Communications Officer will play a key role in the collection, production, and dissemination of outputs that lend visibility to and communicate the impact of the organization’s programs. S/he will be responsible for increasing the organization’s influence, visibility, and public engagement in Kenya by telling the story of their work in a way that is inspiring, timely, relevant, and engaging to various audiences, including communities, staff, partners, government, donors, and supporters, encouraging them to take action and increase their support.
Responsibilities
Develop communications strategy and support in report writing for ongoing projects in line with donor requirements.
Systematically gather communications material from the field and from program staff that align with the organization’s strategic, external communication plans, including human interest stories, blogs, web updates, photos, sound bites and videos that are tailored to different target audiences (internal, donors, public and/or media.
Distill key lessons from projects and develop communications materials. Publish articles to increase the visibility of projects and their results and disseminate communication products, as agreed in the communication strategy.
Produce/coordinate production of IEC materials on the organization’s programmes for sharing programme information with various stakeholders.
Produce written and audio/visual content which promotes impact of the organization’s work on programme participants.
Develop/coordinate development of high quality written and audio-visual content that is, relevant, compelling and interesting for a variety of external and internal online and offline audiences
Travel to programme implementation areas to collect media and communication content, create visibility and support media coverage of the organization programmes.
Manage all external communication (visits, requests, events etc.) with a lens of quality oversight and organization branding
Build and maintain relationships with national and local media contacts in the organization’s areas of operation.
Train programme staff and volunteers in basic communications skills (story gathering, case studies, photography, videography etc.)
Develop appropriate processes, systems, and methods for storage and archiving of all communications materials, whether written, audio, or visual.
Ensure all documentation and communications are in line with the organization’s communication guidelines for images, messages, print, electronic or social media
Prepare progress on the organization’s communication outputs and results
Ensure all content is gathered in adherence to the organization’s Code of Content and rules regarding Consent and protection of the dignity of participants. Share and collect all relevant consent forms from interviewees and participants featured in content gathering activities.
Draft Program factsheets, brochures and other information products incorporating information received from Program Teams.
Any other media and communications related duties as may be assigned by the line manager from time to time.
Qualifications
Bachelor’s Degree in Media, Communication, Journalism, Digital Media or related discipline
One to two years of experience in media and communication, such as producing written and audio-visual content, and graphic design/publication design, preferably in the humanitarian and development sector.
Demonstrated experience with digital photography and videography in a professional setting (for corporate/non-governmental communications, journalism, media, visual marketing, social media, commercial film, or advertising).
Knowledge of scheduling posts on multiple social media platforms, analyzing and reporting on indicators of impact.
Ability to work in a team and to sometimes tight deadlines in a dynamic and fast- paced work environment
Fluent in both spoken and written English and Kiswahili
Computer literate with good MS Office skills
Experience of managing digital and social media pages of a humanitarian organization
Excellent communication & interpersonal skills and demonstrated ability to build good relationships internally and externally for effective teamwork
Ability to work autonomously
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