Onsite Receptionist Remote Scheduler

The Receptionist will welcome participants to our onsite data collection project by checking their IDs, having them sign the NDA, and providing instructions on expected participant behavior during the collection.

Work Responsibilities

Treat participants with the utmost level of care and professionalism
Check participants in and out of the study through booking software
Confirm that participant information is logged correctly
Guide participants from project inception to signature, while distilling the purpose of the study
Ensure accurate and up-to-date information through transparent and clear communication
Facilitate project changes for scheduling and resource planning
File study documentation when appropriate
Provide ongoing support and information to participants
Arrange for the training sessions
Manage daily schedule and find replacement participants in case of cancellations
Manage the availability of water, snacks, and other goods and supplies

Job Requirements

Idiomatic fluency in Swahili
Excellent verbal and written communication skills in English
Strong project management and prioritization skills
Self-motivated, quick learner, and organized
Ability to juggle multiple projects at once and effectively multitask
Quality and detail-oriented mindset
Ability to work independently and meet deadlines
Availability to work from 9:00 am to 6:00 pm

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