Principle Accountabilities
Monitoring documentation for each transaction to ensure completion and accuracy.
Inputting data and keeping accurate and up to date data in the CRM.
Record keeping, creation and maintenance of files and database.
Coordinating sales activations.
Collating and processing sales commissions on a monthly basis.
Coordinating sales meetings in consultation with Head of Property Sales and the sales team.
Maintaining sales calendar of activities and making follow-ups to ensure that the planned activities are properly tracked.
Consistently complete tasks in accordance with agreed deadlines and to the highest quality standard, meeting or exceeding expectations of internal and external stakeholders.
Providing daily CRM reports and insights to the Head Property Sales.
Handling all queries and complaints on sales commissions.
Key Competencies and Skills
General Competencies
Awareness of latest developments within the real estate field.
Excellent interpersonal skills, presentation and communication skills, both written and verbal.
Excellent organizational and multitasking abilities.
Business acumen.
The flexibility to work outside normal office hours as may be required from time to time.
Strong Stakeholder Management.
Detail-oriented with strong problem-solving skills.
Technical Competencies
Exceptional planning and organizing skills prioritizing, and multi-tasking skills.
Proficiency in CRM system.
Ability to leverage data and analytics
Knowledge of real estate laws, regulations, and market trends is a plus.
Minimum Qualifications, Knowledge and Experience
Qualifications – Academic and Professional
Bachelor’s degree in Business Administration, Marketing, or related field.
Relevant professional qualifications.
Experience
Previous experience in real estate administration of at least two years, sales support, or customer service preferred.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Familiarity with CRM systems and sales order processing software.
Apply via :
www.hfgroup.co.ke