Duties and Responsibilities
Ensuring stability of cash flows for operational and investment purpose through attaining monthly collection budget.
Facilitating effective billing and revenue capture.
Overseeing all accounts and customer relationship management.
Undertaking account reconciliation and sending out timely client statements letters as per the hospital’s credit control policy and timelines.
Handling patient disputes regarding bills and negotiating to bring payment within the agreed terms.
Handling disputed bills with insurances and negotiating to bring payment within the agreed terms.
Championing customer service excellence and continual improvement.
Identifying changes in payment patterns and proposing action to avert indebtedness.
Developing credit management capacity within the department.
Maintenance of all contracts signed with all hospital debtors.
Qualifications
Education
Bachelor of Commerce in Finance, Accounting, or a related field
Professional qualifications such as Certified Public Accountants (CPA) K/ACCA/CCP
Job Experience
Five years working experience, with two years as a Credit Controller.
Membership
Membership with Institute of Certified Public Accountant of Kenya
Good understanding of IFRS, local tax regulations and statutory financial accounting and reporting.
Key Competencies – Skills/ Knowledge/ Aptitude
Expert knowledge in credit management.
Strong leadership skills.
Strong work ethics
Sound problem solving and decision-making skills.
Refined customer service skills.
Excellent negotiations skills
Conversant with accounting packages and accounting software
Interested candidates are invited to submit their resume and cover letter outlining their qualifications and experience to recruitment@aarhospital.com by 16th June, 2024. Please indicate “Credit Controller” on the email subject line.Only shortlisted candidates will be contacted.
Apply via :
recruitment@aarhospital.com
