Job Purpose:
Design, Improve, Test, Implement, Administer, Support and Maintain business applications and digitization initiatives across the bank.
The incumbent will manage the team and also consult with other managers in ICT and across other departments to determine and fulfil agreed business objectives.
Key Responsibilities
Work with ICT management team in identifying and prioritising strategic objectives of the department.
Meet or exceed uptime targets for core banking system and other systems and channels.
Ensure periodical processes (EOD, EOM & EOY) are executed on a timely and accurate basis.
Provide timely, accurate and proactive service, while executing an improvement program based on user feedback.
Identify and automate candidate manual processes and also liaise with other units across
the bank to deliver automation programs, ICT components of bank projects and technical advice.
Proactively identify data sources valuable to the bank’s business and automate its fetching, collating, aggregation, analysis, mining and MIS reporting so as to provide
better insight of the various bank functions – such as channels, departments and the bank as a whole.
Provide informed technical expertise, assessments and recommendations while exploiting emerging technologies.
Execute the technical lead role on projects as they are assigned.
Identify training needs for the Business Systems team, while establishing credibility, rapport, and productive communication lines with the teams in the ICT department.
Skills, Experience and Competencies
A degree in computer science or related field.
At least 5 years’ rich experience in the systems analysis, design and support.
Proven skills in quality systems programming, web development, systems administration, database administration, services integration and secure connectivity across n-tier server architectures.
Working knowledge of relational databases (Oracle, SQL Server, Postgress and Mysql).
Working knowledge of data modelling, analysis and visualisation tools.
Strong Analytical and Problem-solving skills with critical thinking ability.
Good communication skills (written and verbal).
Project management skills.
Ability to work under pressure and to tight deadlines
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