Department Description
We are pleased to announce the following vacancy in the Network and Service Operations Department within Core Network- CS Support Unit Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Responsibilities
Providing long term CORE NETWORK solutions and support.
Providing second line maintenance support & solving more serious problems in the CORE NETWORK escalated from first line maintenance.
Interface with the supplier of the CORE NETWORK equipment and follow up on escalated problem.
CORE NETWORK subsystem upgrades and major reconfiguration.
Develop tools for automation and speed up the maintenance process.
Ensure high availability in the Core network elements by strict adherence of preventive maintenance schedules.
Scheduled and documented preventive maintenance.
Scheduled and documented BCP/DR plans.
KPI monitoring to ensure adherence to agreed and standard KPI thresholds.
Clearance of faults received from 1st Line maintenance team.
Integration of new equipment & new Technologies.
Configuration changes on existing Network elements.
Requirements
University degree in Electrical & Electronics engineering.
5 years working experience in Telecommunications with at least 2 years’ experience in GSM NSS environment.
Critical Competencies for success
Analytical & problem solving skills when handling faults.
Must be able to work without supervision & meet tight deadlines/schedules.
Presentation skills required occasionally when initiating the use of new procedures & long-term
Proactive & self motivated
Good public relations, communication & interpersonal skills when coordinating with contractor /other departments & suppliers.
Good working knowledge & understanding of CORE NETWORK.
Good working knowledge on IT and able to write programs.
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