KEY RESPONSIBILITIES
Drive product monitoring and control of all trade finance products in liaison with Trade finance BDMs, Relationship Managers and Trade operations team.
Ensure implementation and cascade of all appropriate procedures in line with the requirements and process in ‘user’ units.
Ensure adherence to and application of established policies, processes, procedures and tools to achieve optimal efficiency, compliance and cost containment.
Tracking and regular review of products and channels from client feedback and market trends to increase utilization of Trade Finance products by current and prospective customers.
Restructuring products when necessary and Managing the restructuring process
Formulate effective product documentation, policies and procedures, SLA’s to effectively deliver the envisaged propositions
Contribute to the formulation of the sales budget/pricing process including concessions.
Conduct regular portfolio reviews to identify areas of improvement and develop tactical plans towards achieving set risk and compliance criteria.
Responsible for the implementation and adoption of all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes within Trade finance department, and trade finance product audits
Ensure the implementation and regular review of product programme guides for all Trade Finance product sets.
Represent the Bank at sales forums and industry events.
Academic:
A Bachelors’ Degree in Business Management with a bias in Commerce, Accounting, Economics or Finance
Possession of MBA/ MSc. in a relevant field will be an added advantage
Professional:
Certified Documentary Credit Specialist (CDCS) or ACIB/AKIB Banking qualifications will be an added advantage.
Desired work experience:
At least 10 years’ experience in business management/trade finance product development & management
At least 4 years banking operations experience
Experience in leading teams
Critical –operational knowledge of Trade Finance products
Previous management experience in a sales or operational role
Experience in customer service and Value Chain Finance products
General Branch Banking Operations
Experience in relationship management and service delivery.
Proficient in Ms Office Suite – Ms Word, Power Point, Ms Excel
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