Responsibilities:
Greet patients and visitors with warmth and professionalism
Answer incoming calls and direct them to the appropriate department or individual
Schedule appointments and maintain accurate appointment records
Verify patient information and insurance details
Assist with patient registration and check-in procedures
Provide information about hospital services, policies, and procedures
Maintain cleanliness and organization of the front desk area
Assist with administrative tasks such as filing, scanning, and data entry
Qualifications:
Minimum of 2 years of experience as a Front Office Receptionist / Customer Service, preferably in a healthcare setting
Have a personable personality
Have a professional appearance and demeanor
Diploma or equivalent qualification in Front Office operations or related studies from a reputable institution
Excellent verbal and written communication skills
Strong interpersonal skills and customer service orientation
Proficiency in computer applications such as Microsoft Office Suite
Ability to multitask and prioritize tasks in a fast-paced environment
Knowledge of medical terminology and procedures is an advantage
Ability to make sales
Interested and qualified candidates should forward their CV to: hr@cityhealth.co.ke using the position as subject of email.
Apply via :
hr@cityhealth.co.ke
