Reporting to the Senior Underwriter, the job holder will be responsible for risk management by ensuring that thorough inspection and valuation of vehicles is carried out accurately for the purpose of underwriting.
Responsibilities
Conduct accurate and prompt motor valuations.
Carry out valuations for fleets and ensure completion as per SLA.
Prepare motor vehicle valuation reports within agreed SLA’s and submit them to underwriting for action.
Maintain a ‘soft’ database of motor vehicle valuations for quick access to underwriting department.
Update underwriting system register of all vehicles valued internally and externally by our external panel of valuers to facilitate service provider invoice payments.
Review motor vehicle valuation reports and mechanical evaluation reports that have been prepared by external valuers as and when required.
Deal with customer complaints relating to valuations promptly.
Advise underwriting department of new motor vehicle models and considerations for underwriting them.
Liaise with internal motor assessor and ensure release of updated list of rare models every quarter.
Identify likely fraudulent motor insurance placements.
Engage motor assessors whenever there are disputes between the valuations and pre-accident values.
Advise the Manager on any new trends in vehicle values. 13. Any other duties as may be assigned
Qualifications
Diploma in Automotive Engineering from a reputable learning institution
Certificate of Insurance will be an added advantage
At least 3 years’ experience preferably in a reputable valuation firm
Essential Competencies
Gather comprehensive information to support decision making
Apply specialist and technical expertise on the role
Good report writing skills
Excellent communication skills
Excellent interpersonal / customer handling skills
Ability to build relationships with all stakeholders- customers, external valuers and internal customers (staff).
Follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organization; complies with legal obligations and safety requirements of the role.
