Brief Description
Execute daily catering operations so as to ensure seamless product delivery and efficient management of catering processes in a timely, safe and secure environment.
Detailed Description
Principal Accountabilities (Responsibility)
Execute planned catering activities to ensure reliability of standards and schedules
Monitor all safety and security guidelines and regulations are observed and incorporated in all operational tasks
Report on catering meal uplift per flight and address any operational challenges
Monitor and manage any disruptions in liaison with related stakeholders
Monitor efficient and effective loading and offloading of in-flight amenities to achieve targeted objectives
Audit catering products from catering supplier and ensure KQ specifications are adhered to at all times
Monitor waste management and over catering initiatives are in line with projected targets
Verify loading of items from the caterer and spot check on meals
Monitor and report on catering equipment return from out stations
Monitor proper loading of reading materials, landing cards, visa forms, headsets, blankets and other amenities
Monitor meal uplifts and communicate to out stations on return catering
Ensure all SPMLs are loaded and handed over to Crew with appropriate paperwork on flights ex-NBO and back catered flights
Meet arriving flights and solicit for feedback from crew in regard to the catering product.
Participate in all catering related meetings and ensure implementation of any recommendations
Ordering of out station landing cards and preparation of in-flight documents for use on board
Input meal data and do a daily reconciliation with NBO catering supplier.
Ensure closure on variances daily
Job Requirements
Qualification (Minimum)
KCSE Mean Grade (C Plain)
Advanced Diploma in catering or hospitality related field
Additional Qualifications
Certified in catering or related field
At least 4 years relevant experience in catering
Computer proficiency
Organizational and analytical skills
Food and beverage knowledge
HACCP Knowledge
Valid East African Passport
Valid driving license with at least 2 years’ experience
4 years in Food and Beverage related field
Additional Details
Other Skills
Ability to work with minimum supervision
Unquestionable honesty, integrity and ethics
Accuracy and attention to detail
Results oriented
Instant decision making
Behavioral competencies
Results focus
Communication skills
High Integrity and honesty
Customer insights
Cost management
Waste Management
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