Job Purpose:
The eligible candidate will play a critical role in ensuring the smooth operation of our systems, software apps, providing technical assistance to end users and contributing to the overall success of our organization.
Responsibilities:
Collaborate with team members to determine software requirements and specifications.
Design and develop software applications according to specifications.
Write well-designed, efficient, and testable code.
Revise, update, and debug code.
Improve existing software by analyzing and identifying areas for modification.
Test and deploy applications and systems.
Provide end-user training and conduct user acceptance testing.
Participate in testing new software releases and updates to identify potential issues before deployment. Provide feedback to the development teams to improve software quality.
Provide technical support to end-users, resolving issues promptly.
Monitor systems’ health and proactively identify potential issues to prevent downtime or disruptions.
Manage user accounts, access permissions, and security settings to protect sensitive data and maintain compliance with company policies.
Assist in documenting system configurations, procedures, and troubleshooting steps to create a comprehensive knowledge base.
Collaborate with the Infrastructure team to ensure holistic support for end users.
Log and track support requests, incidents, and solutions using the ICT ticketing system.
Keep abreast of new technologies and developments in the industry.
Contribute to the department’s goals by accomplishing related duties as required.
Requirements:
Bachelor of Science degree in Computer Science, Information Technology or a related field from a recognized institution.
3-5 years’ of demonstrated experience in a similar role.
Must have good experience of working with Navision Dynamic.
Proven knowledge and experience with Microsoft Dynamics Business Central ERP
Proficiency in administering Windows and/or Linux server environments.
Strong understanding of networking protocols, services, and security.
Experience with virtualization technologies (e.g., VMware, Hyper-V).
Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud).
Ability to script and automate routine tasks (e.g., PowerShell, Bash).
Excellent problem-solving and troubleshooting skills.
Strong communication skills and ability to work effectively with team members.
Proactive attitude towards learning and staying updated on industry trends.
Preferred Qualifications
Certifications in relevant technologies (e.g., Microsoft Certified Systems Administrator (MCSA), CompTIA Linux+, MCSE,).
Experience with containerization technologies (e.g., Docker, Kubernetes).
Knowledge of cybersecurity best practices.
Familiarity with backup and recovery solutions.
Experience with configuration management tools (e.g., Ansible, Puppet).
Understanding of ITIL practices.
Previous experience in a DevOps environment.
If you believe you have high performance culture, positive mental attitude and are self-driven, then apply through recruitment@optiven.co.ke having Assistant Systems Administrator as the subject of the email.
Apply via :
recruitment@optiven.co.ke
