Digital Adoption & Channel Growth Manager Head, Investment Banking, Kenya

Job Description
Job Purpose:

To drive customer digital platform adoption through digital registrations and utilization in order to increase revenue and improve client experience on digital channels for existing & new Personal & Private Banking customers.

Qualifications
Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce
Experience Required
Digital & eCommerce
Business & Commercial Clients

5-7 years
Experience in promoting or selling digital banking products and processes. Marketing experience and designing of campaigns. Experience in change management within a digital banking or technology solution environment.

Additional Information
Behavioral Competencies:

Adopting Practical Approaches
Articulating Information
Embracing Change
Establishing Rapport
Examining Information

Technical Competencies:

Attitude of Customer Experience
Commercial Acumen
Creative Problem Solving
Data Analysis
Mind of Customer Experience

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