This pivotal role owns the Profit & Loss (P&L) of the acquiring business for Point of Sale (POS), making it a cornerstone position within the organization. The Senior Manager will lead strategic merchant acquisition initiatives, driving business growth and influencing solution development, internal processes, and service delivery capabilities.
Roles & Responsibilities:
Sales Strategy: Develop and execute strategies to provide merchants with tailored POS products, contributing to increased market share and profitability.
Product Management: Oversee product operations and collaborate with internal departments to develop and launch new products.
New Merchant Acquisition: Lead efforts to identify, approach, and onboard potential merchants, ensuring a steady flow of new business opportunities.
Sales Team Leadership: Manage and motivate sales teams to achieve and exceed targets, providing guidance and support as needed.
Sales Target Achievements: Set ambitious targets and work diligently to achieve and surpass them, regularly reviewing progress and adjusting strategies.
Relationship Management: Build and maintain strong relationships with existing merchants and partners, addressing concerns promptly to ensure satisfaction and loyalty.
Stakeholder Management: Liaise with internal departments to implement business plans and establish beneficial partnerships.
Market Research and Analysis: Stay updated on industry trends and competitor activities, utilizing insights to refine sales strategies.
Reporting and Documentation: Maintain accurate records of sales activities and provide regular reports to management on performance and market insights.
KEY COMPETENCIES:
Commercial/Sales Acumen
Strategic Thinking
Drive for Results
Innovative Mindset
Stakeholder & Relationship Management
Leadership & Team Management
MINIMUM REQUIREMENTS:
6-10 years of sales experience in the financial services industry, with a focus on payments.
Local market knowledge and experience in acceptance, merchant acquiring, and financial transaction processing.
Deep understanding of digital banking and payments products.
Proven track record of meeting and exceeding sales targets.
Experience with CRM and other sales/business development tools.
Excellent interpersonal and communication skills.
Strong problem-solving and business reporting skills.
Ability to think strategically and lead a successful team.
Apply via :
stratostaff.co.ke
