Job description
Job Purpose
The mission of the Supply Chain Operation Manager is to ensure the good execution of operations under his responsibility.
Job Function
Maintain customer relationships:
Maintain daily customer relationship in the framework of Bollore Logistics contracts to its clients and rational matrices defined with customers.
Proposes to hierarchy all actions enabling to develop the commercial relationship with customer (other activities, added value complementary).
Execute necessary resources of operations are defined by the contractual relationship with customer.
Control economic profitability of the operations within his perimeter
Oversee the good execution of services
Manage the operating account of the activities of the perimeter
Follow dashboards, credentials profession (product, quality) in order to reach the results expected in the contract and budget
Propose actions for performance improvement in the service level to client
Manage the different operation teams
Define missions of co-workers of the team in order to ensure the best quality of service at best cost.
Clearly define, agree upon and communicate the Objectives to the team(s), evaluate their performance and identify their training needs
Coordinate operational teams (clients and other entities of Bolloré Logistics) in the framework of defined procedures
Reporting and Meetings
Give reports of the activities of the sections to hierarchy (volumetry, human resources, key facts, key performance indicators and quality)
Lead or participate in meetings relating to his scope of work.
Any other delegated tasks deemed as reasonable as assigned by the reporting manager
Profile
Qualifications Requirements
5 years relevant Supply Chain & Logistics experience
Master degree in the relevant field
Bachelor degree in Supply chain & Logistics
The successful candidate must be willing to relocate to Kenya
