We are hiring for the role Dispatch Executive- Dispatcher for a reputed steel manufacturing industry based out at Kenya location.
Experience- Minimum 4- 5 Years.
Industry-Candidate must have steel industry experience.
Provide leadership and guidance to the dispatch team
Monitor and report dispatch department performance statistics.
Provide oversight for carrier scheduling and routing software implementation, including managing any necessary updates to ensure compliance with contract requirements
Develop new programs as needed, such as shipment tracking solutions in coordination with accounting, analysis of system performance metrics, etc.
Evaluate systems vendors, equipment providers (common carrier phone line providers), or other suppliers to assess potential impact on service level agreements
Ensure that all dispatchers receive adequate training.
Maintain optimum use of the department’s system equipment, including replacing or upgrading as appropriate
Establish, monitor, and implement procedures for evaluating performance of employees
Mediate problems and disputes between dispatch/route service personnel and customers as needed
Ensure that department personnel adhere to all company policies concerning ethics, legal compliance, safety, customer service and environmental protection standards.
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If interested then please share your updated cv to me at ashi@achyutam.co.in
Apply via :
ashi@achyutam.co.in
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