Job Ref: SOS/MSA/10 /1
The mission of the Member Support Advisor is to be the daily operational link between Promoting & Supporting Associations (PSAs), the General Secretariat (GSC) and other Member Associations (MAs). The MSA will coordinate the timely exchange of information requested (Info Hub), in close collaboration with the SOS Children´s Villages International Representative (CVI Representative), to Member Associations (MAs.).
Key performance areas and main responsibilities:
Planning
Support the CVI Representative in the annual planning process for Member Associations.
Ensure the link between planning and budgeting.
Support the linking needs and funds by providing necessary content information based on input from functions.
Support the management of PSA portfolios by providing necessary content information to IO.
Support the development of MA sustainable path or long term strategies.
Monitoring and Evaluation
Have an overview of core SOS Children’s Villages policies and Policy Support Documents.
Support the development and update of International Policies and Policy Support Documents in cooperation with the Member Associations and functions.
Have an overview on external financial audits for Member Associations.
Manage and maintain an overview on Member Associations statistics.
Monitor Member Associations data and key performance indicators across all functions by preparing management reports.
Facilitate and support exchange between CVI Rep and functions and follow up on agreements
Screening of documents prepared by MA for Board meetings including updates of MA statutes.
Information and Coordination
Provide administration and general service to the CVI Representative in all aspects related to the Member Associations.
Provide information and general coordination of services and contact requested by PSAs, regional functions and other Member Associations.
Collect, check and forward standard report to PSAs e.g annual reports including technical handling of databases
Process miscellaneous requests from PSAs and Member Associations.
Project management support in public funding and construction projects to Member Associations. and PSAs
Systems Support
Implement and give first level user support for Member Associations for the SOS controlling system LUCY (Construction, Monitoring & Reporting)
Act as first level support for the Linking, Needs & Funds Database
Position requirements
A Graduate with post graduate qualification in project planning and management, M&E and /or Masters in relevant field.
Minimum eight (8) years’ work experience in international programme development with networking and partnership experience with government, child rights and other organizations.
Competencies:
Strategic and financial planning as well as stakeholder servicing and management.
Good consulting, analytical and critical thinking skills, organized and results driven
Fluent in English & French with excellent written and oral communication, skills
Strong project and process management skills.
In depth knowledge of excel, PowerPoint, good knowledge of outlook.
Positive, energetic self-starter with high level of personal drive and resilience.
Ability to function as a team player with strong cooperation and negotiation skills
Personal management skills
A competitive package will be offered to the successful candidate.
