Your core responsibilities will include:
Sales/Operational Leadership: Provide strategic direction and leadership to the sales and operational teams, ensuring alignment with the company’s overarching goals and objectives.
Sales Optimization: Identify opportunities for process improvement and efficiency gains across all sales functions, from order fulfillment to inventory management.
Vendor and Partner Management: Cultivate and maintain strong relationships with key vendors and partners to optimize service levels, negotiate contracts, and drive operational excellence.
Team Development: Recruit, train, and mentor a high-performing operational team, fostering a culture of collaboration, accountability, and continuous improvement.
Performance Monitoring: Develop and implement metrics and key performance indicators (KPIs) to monitor the performance of operational processes and teams, and drive accountability for results.
Compliance and Risk Management: Ensure compliance with all relevant regulations and industry standards, and develop strategies to mitigate operational risks effectively.
We are looking for someone with:
Core requirements to perform responsibilities:
Work experience in a fast-growing tech startup and/or launching new products in a larger organization.
Strong knowledge of the eCommerce and shipping market in Africa.
Able to lead and scale up 10x a cross-functional team.
Able to build HR, Finance and Ops functions.
Working knowledge of data analysis and performance/operation metrics.
Excellent interpersonal, written and verbal communication skills.
High attention to detail even under pressure and tight deadlines.
Bonus points/nice to have
Work experience with eCommerce and/or logistics in Africa/Middle East.
MBA degree
Who we are:
Our mission is to empower eCommerce merchants by building the software infrastructure required for world-class shipping services. We are striving to be the global API standard for shipping services.
We show up for our mission by:
Starting with Why.
Moving fast and shipping things.
Assuming good intent.
Keeping things transparent – we are open with others and ourselves.
Learning fast and deep
Not reinventing the wheel.
We pride ourselves on:
Having low ego – we are humble, self aware & respectful.
Being empathetic and showing compassion.
Staying adaptable – we are innately curious and constantly learning and changing.
Being remarkable – we are resourceful and effective.
Apply via :
shipshap.breezy.hr
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