Job Description
Supervise the day-to-day operation of the department to ensure service standards are followed
Maintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met
Monitor labor costs while ensuring effective scheduling and department productivity
Address guest concerns and react quickly; logging and notifying proper departments as required
Report necessary maintenance items
Ability to prioritize and organize work assignments; delegate work.
To ascertain a high degree of cleanliness within the Rooms (to receive zero complaints about your department).
Qualifications
Diploma/Degree in Hospitality Management, or related studies
Minimum 2 years work experience in a similar capacity.
Previous leadership experience required in hotel environment
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