Job description
Review all applications for insurance – determine the profiles of risks presented to the company for insurance and assess their acceptability or otherwise;
Prepare quotations as per authority matrix;
Custodian of security underwriting documents e.g. Motor certificates;
Conduct Risk surveys for small risks as per authority matrix;
Prepare & issue certificates and cover notes where necessary;
Ensure timely preparation and dispatch of policy documents including valuation reports, debit & credit notes & endorsements and authorizing them within agreed and set authority limits;
Implement credit control policy and ensure that premiums are debited and collected as required;
Assess the loss ratios and ensure that only quality business is invited for renewal;
Review and communicate renewal terms, ensure renewal notices go out on time and follow up renewals to ensure high retention rate;
Assist in facilitating training at the branch;
Key Performance Measures
STRATEGIC PERSPECTIVE KPI’S
INITIATIVES PERSPECTIVE KPI’S
OPERATIONAL PERSPECTIVE KPI’S
Working Relationships
Internal Relationships
The Branch Underwriting Assistant will be:
Accountable to the Branch Operations Supervisor
Required to liaise and work closely with the other staff members in Operations, Commercial and other Business Units.
External Relationships
Britam customers
Reinsurance companies
Insurance sector players.
Knowledge, Experience And Qualifications Required
Bachelor’s degree (insurance option preferred)
Professional qualification in Insurance (ACII or AIIK)
2-4 years’ experience in the insurance industry
Essential Competencies
Learning and Researching : Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision 1. making at management level; learns from successes and failures and seeks colleague and customer feedback.
Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
Applying Expertise and Technology: Applies specialist and technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.
Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; exhibits high standards for quality and quantity; monitors and maintains own quality and productivity; works in a systematic, methodical and orderly way; consistently achieves projects goals.
Following Instructions and Procedures: Follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role.
Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; accepts diversity; display individual responsibility towards the community and the environment; models the organisational values during every day interactions.
