About the Role
Reporting to the Global Head of Commercial and working closely with General Managers and the Marketing and Customer Experience teams, the role holder will maintain a partnership pipeline, choreograph partnership/product launches, and iterate customer journeys.
Key Roles and Responsibilities
Commercial Operations
Continuously pulse-checking all partnerships to ensure existing customer journeys and products continue to be valuable to the partner, customer, and Turaco.
Orchestrating partnership launches after deal closure pulling in different teams and project managing the process.
Keeping track of ongoing partnership conversations across our markets identifying opportunities to re-engage, pivot, pause, and/or leverage networks.
Working with the Marketing and Customer Experience team on launch activities and product marketing
Teaming up with the partnerships team to review pitches and partner decks.
Revenue Admin
Working closely with the Head of Commercial to determine product pricing and various levers informing pricing decisions.
Modeling partnership revenue opportunities to determine the level of internal resource deployment.
Product Design
Putting in mind the bespoke nature of the insurance products Turaco builds, you will take part in product ideation and brainstorming sessions, product pitches to partners, and identifying opportunities to tweak our offerings.
Digging into the product data to mock up unit economics and commercial viability of the product.
Iterating customer journeys for different partnerships, you will be part of (and own some) partner meetings and internal sessions aimed at drawing customer journeys.
Simplifying and summarizing detailed insurance policy terms, conditions, exclusions, and limits into easy-to-understand products.
Desired Skills and Experiences
Live Turaco’s values – care and protect our customers, do the right thing, low ego, and have fun
Degree in Business, or related field.
5 to 7 years of professional experience in a commercially facing role or management consulting background
Experience managing a team.
Advanced data analysis skills useful for generating and interpreting key company metrics.
Excellent interpersonal skills and communication skills, including oral and written
Ability to work autonomously and take initiative, solve problems (solution-oriented),
Willingness to work as a team member with people in and outside of Turaco’s organization from differing backgrounds, geographies, and cultures.
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