Key Responsibilities
Identifying new Agri SMEs that can be financed within your region
Create awareness of AGT financing products and solutions in the market where applicable
Assisting the Account Manager with country operations, projects and client engagements
Provide support to agribusiness clients i.e. training, field assistance, demonstrations etc
Maintain strong relationships with existing customers to ensure the user experience is positive
Ensure superior customer service is offered at all times to all levels of clients
Promptly identify and resolve problems directly impacting the client and escalate accordingly where required
Achieve monthly/yearly KPI’s and liaise with the Account Manager to ensure a seamless service to our clients and end-users.
Timely reporting to Account Manager, i.e. client engagements, leads, forecasting and travel etc
Key Knowledge and Experience
Bachelor’s degree/Diploma in business administration, Marketing, or a related field
Must have experience in sales; the ability to generate and manage leads
Strong customer service and relationship abilities
Ability to assist with implementation and deployment of services and solutions when and where required
Agricultural industry experience is an added advantage
Experience and willingness to travel to rural farming communities to assist with on-site training
1 Candidate should be based in Nairobi & the other in Embu Town.
Experience in debt recovery or in the digital lending space is an added advantage
IT savvy – Experience with ZOHO CRM, Use of 3CX system
Exceptional organisational and planning skills
Efficient with Microsoft Office (MS Word & Excel)
Presentation and communication skills
Time management
Excellent interpersonal skills
Trustworthy
Ability to work independently
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