As a Research Executive, you will participate in projects from commission to completion, including research design, tools development, qualitative and quantitative research. You will be part of an exciting team charged with the implementation, analysis and interpretation of qualitative and quantitative research studies and undertake desk research where necessary, ensuring that all findings and conclusions are clearly and accurately presented and fulfil the required project objectives.
In addition, you will be responsible for recruiting research participants, contributing to the design of research instruments, undertaking primary fieldwork and data analysis, and contributing to final research reports. You will report to the Primary Research Manager within the Primary Research Department.
Key responsibilities:
Conduct qualitative data quality assurance (RDQA) in consultation with the project manager.
Take part in the planning of research projects, data analysis, interpretation and reporting the results, drawing conclusions and making recommendations where appropriate.
Implement research protocols for field testing and field surveys.
Develop tools for sampling and data analysis specifications.
Ensure field Qualitative data collection and management procedures have set timelines and meet established deadlines.
Organise, set up and undertake fieldwork including telephone and in-person interviews.
Support qualitative data transcription processes, labelling and uploading of transcripts to project folder.
Undertake literature reviews as necessary to guide the approach and research methodology.
Supervise the work of research support/ field staff (e.g. data capture staff), ensuring that the research data produced is accurate through regular quality control checks.
Guide qualitative data analysis providing descriptive and inferential statistical analysis, suggesting appropriate statistical tests to establish the significance of results and/or developing personas, customer/user journeys, story boards.
Support initiatives that drive development of new technical capabilities and or process improvements.
Ensure all study documents are handled and stored in accordance with data handling and protection guidelines
PREFERRED QUALIFICATIONS, KNOWLEDGE, AND EXPERIENCE
A minimum of three (3) years working experience gained in a qualitative research role.
A minimum of two (2) years conducting in-depth interviews, Focus Group Discussions and participants observations.
Bachelor’s degree in Sociology, anthropology, Behavioural Science, or other related fields emphasizing qualitative research methods training.
Proficiency with any of the following qualitative softwares: Dedoose, Atlas and/ or NVivo
Experience working with stakeholders to design and manage qualitative studies.
Data cleaning, data manipulation and data linkage.
Strong qualitative analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy.
Adept at queries, report writing and presenting findings.
Knowledge and exposure to qualitative market research methodologies.
Knowledge and experience in undertaking face-to-face interviews and focus group discussions.
Ability to manipulate, analyse, interpret, and develop materials to support the communication of complex information in a client friendly fashion using written and visual presentations.
Knowledge in human centred design and behavioural science approach will be an added advantage.
Experience in designing online, telephone and street surveys plus discussion guides.
Advanced computer skills, knowledge of Microsoft Office Suite, advanced excel skills.
DESIRED COMPETENCIES
Organizational and execution skills to effectively manage and prioritize work assignments under tight schedules.
Good networking and influencing skills.
Good written, verbal and visual communication skills.
Strong organizational, planning, and problem-solving skills
Strong interpersonal skills and a team player
Flexible with ability to plan own work activities and able to contribute to several projects simultaneously.
Logical and insightful thinking, demonstrating high attention to detail.
Willingness to undertake continuous professional development.
Ability to guide and train field teams.
Unquestionable integrity, confidentiality, and respect.
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