Job Description
This role assists clients telephonically or face to face, in accordance with business, process and compliance rules.
The incumbent is individually accountable for achieving results through own efforts.
This role requires less product and process knowledge than the Senior Consultant role.
Provides telephonic and face-to-face service to customers and intermediaries.
Delivers on daily production standards and adheres to service and quality standards.
Adheres to business, process and compliance rules. Moderate (intermediate) to high level of technical knowledge.
Partially multi skilled across product and process relevant to the business area.
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