Job Description
Our client, a leading retailer of educational books for learners and teachers in Kenya is looking for a hardworking customer-oriented Shop assistant. The successful candidate will be responsible for assisting the store manager with working the floor, providing customer service, restocking the shelves and managing inventory.
Job Responsibilities
Receiving, processing, and organizing shipments and deliveries accordingly.
Assisting customers in locating desired shop items.
Informing customers of shop promotions to encourage purchases.
Performing regular price audits to identify and correct price discrepancies.
Processing customer payments using the shop’s point of sale (POS) system.
Addressing and resolving customer complaints in a professional manner.
Performing end-of -day cleaning duties.
Maintaining an in-depth knowledge of store items to provide recommendations as needed.
Other Requirements
A minimum of 3 years’ proven experience as shop attendant.
Diploma/Degree in sales and marketing or relevant course is preferred.
Strong organizational skills.
Detail-Oriented and effective communication skills.
The ability to use Labeling and pricing equipment as well as the point of sale (POS) software.
The ability to work and stand in a fast-paced environment.
Exceptional customer service skills.
go to method of application »
Apply via :
www.racg.co.ke
