Position within the organisation
Based in Nairobi, the Regional Stress & Resilience Adviser is under the responsibility of the HR manager. He/she coordinates visits and activities in the various Regional locations with HQ in Geneva, with the management of the Regional delegation and with the management of all delegations covered. The technical line of the Regional Stress & Resilience Adviser is the Stress & Resilience adviser based at HQ in Geneva.
Specific tasks
Contribute to develop a culture of stress prevention and co-resilience among ICRC regional operations and staff
Develop and use tools to help resident and mobile staff understand and deal with stress at the team and individual level.
Support integration of stress prevention and management in the Delegation and sub delegations yearly Planning for Results (PFR)
Provide group and/or individual “preparedness & support” sessions for new joiners
Adjust own support level to the specific needs and preparedness of the various offices located in the Region.
Identify and train peer support volunteers (staff members trained to support their colleagues at times of adjustments and stress, lend a listening ear with a role limited to basic help.) Identify and train key persons within the team who would be able to provide Psychological First Aid (PFA) to their colleagues
Give guidance / training of team leaders in the field on how to support their staff
Organize Team Supervision sessions for teams with high exposure to human sufferings
Offer systematic support following security incidents
Contribute to monitoring stress level of ICRC staff
Identify and liaise with local professional able to provide MHPSS services as needed
Give direct support to the ICRC staff if needed (group or/and individual support)
Evaluate the possibility of a hotline specifically dedicated to support national staff
Assist, in case of need, in any medical evacuation of staff
Report on activities and findings, statistics and tools developed
Responsibilities
To assess the psychosocial needs of the ICRC staff in the Region various delegations (approx.10) and the current relevant practices addressing workplace stress, traumatic stress and vicarious stress.
To recommend organizational adjustments to support staff resilience e-g:
Advise Line Managers on adequate actions & attitudes
Ensure organizational clarity of roles and responsibilities
Promote conflict resolution techniques
To set-up a psychosocial support system integrated in the general objectives of the Delegation and according to the ICRC stress policy for ICRC’s staff in the Region in coordination with the HQ stress and resilience advisor.
To monitor and report about all matters related to the main responsibilities and other tasks as needed.
Selection requirements
Psychologist or stress counselor with solid experience in:
Support and counselling of individuals working in a volatile security environment
Positive-constructive promotion of resilience and well being
HR and people management or occupational psychology
Training of individuals and teams to work in conditions of duress
Knowledgeable in Psychological First Aid
Familiar with contemplative techniques
Familiar with peer support system and guidance of team leaders
Group support for teams having gone through security incidents
Working with multi-cultural staff
Ability to translate psychology into day-to-day language and practices
Familiar with humanitarian and/or emergency operations
Ability to work in parallel in different locations
English and French fluency is mandatory, additional languages (particularly Arabic) are an asset.
International driving license (valid for manual transmission vehicles) and good practice
What we offer
Rewarding work in a humanitarian and multicultural environment
A two-week orientation course and other opportunities for further in-house training
Generous social benefits
Length of assignment: 12 months
The opportunity to join an ICRC talent pool and be considered for future assignments elsewhere
Length of the assignment: 12 months, extendable
Application deadline: 21.01.2018 Starting date: ASAP
