The position will report to the Client Relations Supervisor and will be responsible for Booking and keying-in customer orders as well as handling enquiries.
Key Responsibilities
Receive and direct clients/visitors to various service points
Vetting, booking and cancellation of customer’s orders for efficiency in order processing
Receive and respond to enquiries on orders for customer satisfaction
Receive and document telephone orders for efficiency in order processing
Key in booked orders
Communicate order progress availability of stocks and out of stocks where applicable for customer satisfaction
Requirements:
Diploma in Pharmacy or Nursing or Laboratory Technology or in a similar field
Proficiency in the use of computer
At least two (2) years of work experience in a busy customer service environment
Functional skills; client relations, communication, organizational skills
Behavioral competencies; integrity; interpersonal relations; attention to detail; self-driven and amiable
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If you fit this profile, kindly email your written application and CV to hr@meds.or.ke
Apply via :
hr@meds.or.ke
