Job Description
Safe, secure deployment of resources to ensure cost effective delivery of specific services to comply with SLA’s and customer expectations.
Roles
Timely planning to ensure cargo handling within the scope of service Level agreements of customer airlines and to meet customer expectations
Deply resources to ensure cost effective service delivery to meet agreed SLA’s and productivity
Accurate & timely communications in compliance with service level agreements and customer expectations to enable planning and control.
Timely preparation of reports for management planning and control.
Ensure safety & security of cargo operations is in compliance with relevant legislative/industry requirements
Ensure a healthy working environment in accordance with relevant industry and legislative requirements for personnel working in cargo operations.
Ensure conformity with all regulatory requirements, organization standards and local procedures as well as requirements of customer airlines.
Ensure consistent delivery of ramp services in accordance with SLA’s and customer expectations
Ensure effective internal & external communications & reporting to facilitate planning and control
Prepare and report accurately flight details on a timely basis, to enable cost effective service delivery and revenue management
Job Requirements
Relevant degree/professional qualification.
Industry/Government of Kenya recognized qualification/certification.
Communication/interpersonal skills.
Supervisory/management skills.
Competencies
Computer literate.
Process awareness/analytical.
Cost conscious.
Additional Details
Integrity.
Leadership
Team player.
Service focused.
Proactive/result orientated.
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