JOB DESCRIPTION
The Medical Representative will be required to carry out the following key roles:
Achievement of Sales Targets – on products and region
Assess customer needs, promote / sell products to new and existing customers through formulating and building positive trust relationships.
Detail and sell products to healthcare providers, allied healthcare staff within healthcare facilities, with a greater focus on the pharmacy channel.
Regularly collect and share feedback from customers related to product, price, service, and activities and propose solutions to counter challenges.
Actively resolve customer complaints by investigating problems and developing solutions and escalating to line managers where necessary.
Plan and conduct medical informative meetings (CMEs and Pharmacy Campaigns)
Adherence to set KPI’s and performance criteria
Real-time call reporting throughout the day, and adherence to the set SOPs on reporting.
Maintenance of an updated database of customers, and collection of consent for engagement
Pharmacovigilance: compliance and adverse events reporting
QUALIFICATIONS:
Education & Experience:
A bachelor’s degree or diploma in Life Sciences is required.
A maximum of 2 years’ experience in medical/pharmaceutical sales.
Must be fluent in English language and Swahili
SKILLS, ATTITUDES AND ATTRIBUTES
Ability to understand as well as grasp basic patient’s concerns.
Ability and patience to cope up with difficult clients’ situations.
Active listening to the patient’s problems and provide sound advice.
Good communication and interpersonal skills.
Proficiency in Microsoft Word, Excel and email applications.
Proficiency in oral and written communication skills in English and Swahili.
Interested and qualified applicants should send their C.V to info@inburstcorp.com with the subject “Medical Representative”Application deadline: 5:00 PM on Tuesday, January 2, 2024.
Apply via :
info@inburstcorp.com
