KEY RESPONSIBILITIES:
This position will work on the following initiatives:
Supporting and driving new WMS (Warehouse management system) and TMS (transport Management systems) implementations
Supporting and driving IT system implementations
Supporting and driving digital transformation efforts as well as helping create the initiatives
Problem solving dynamic operational and/or systemic challenges
Documenting processes and support in training and implementation of the processes
Influencing change with continuous improvement mindset geared towards identifying and eliminating safety and compliance issues, service issues, and operational inefficiencies
Evaluating use of tools used by operators to ensure maximum ROI on investments
Develop reporting tools and KPIs to maximize visibility into trends of the business
Ad-hoc customer requests
This position is responsible for, but not limited to the following:
Lead new systems implementations
Perform Level 1 and 2 Warehouse Management System (WMS) and TMS configurations
Technical writing of Business Requirement Documents (BRD), Standard Operating Procedures (SOP), IOPs, and creation of process maps
Train users on systems and processes
Manage, communicate, and resolve operational, process and systems issues
Pro-actively identify trends, process improvements and customer need and propose and implement solutions
Acts as a liaison for cross-functional support teams (Administration and Operations) to achieve customer and company business objectives
Create and execute project plans crossing over several departments
Create measurable goals for projects and initiatives
Track progress throughout the projects and initiatives
WHO WE ARE LOOKING FOR:
Someone with:
A relevant qualification in Engineering / Computer Science / Supply Chain with knowledge of WMS system(s)
Experience implementing WMS systems (Infor SCE, Exceed, JDA, SAP WMS, etc.)
Experience with Infor WMS and OTM will be an added advantage
Knowledge of supply chain operations – warehousing, transportation
Knowledge of MS Office products
Ability to learn new systems or software quickly
Ability to write clear and concisely
Ability to approach all situations with tact, high emotional intelligence, diplomacy, and discretion
Strong communication skills, verbal and written
Customer focused
Adaptive to change and able to work well under pressure
Self-driven and motivated
Organized
Apply via :
maersk.wd3.myworkdayjobs.com
